I apologize for any texts/calls I may have missed over the weekend. It is very unlike me to not respond within a few hours of receiving a message without good reason. I got my phone back this weekend, but not without a two hour visit to Verizon Wireless and two hours of quality phone time with Apple. At least they give you a choice of music while you hold for a minimum of ten minutes at a time. Their customer service was great… the wait not so much.
The bottom line is I think the new IOS has a serious flaw that resulted in me getting locked out of my phone. I turned my phone off on Friday because it was running slower than usual (I had an iPhone 5c that was slow as shit and I know my Bitmoji app didn’t help matters). When I turned it back on, I was welcomed with an activation screen asking me to enter my exboyfriend’s apple ID and password. This made me completely livid because he has never had anything to do with my cell phone and isn’t exactly the hacker-type, not to mention we don’t even speak! Over three years ago, he borrowed an iPad my brother had gifted me that was never even linked to my account. I only recently activated that iPad and linked it to my account, which required entering my exboyfriend’s Apple ID password in order to unlock it. This required calling my ex, having him create a new Apple ID password since he forgot it (he only recently got an iPhone), engage him in small talk while we wait for him to graciously receive the password recovery email and then shoot myself in the face for forcing the both of us to endure said awkward exchange.
So imagine my delight on Friday when I turned my cell phone on only to encounter that familiar activation screen asking for my exboyfriend’s apple ID password! Apparently, I am destined to be forever haunted by the Macintosh of exboyfriends past. I definitely did NOT want to ask my ex for any more favors (my ego can only take so much bruising!). In a state of panic, I rushed to Verizon as soon as I could after my clients on Saturday. I ended up spending a few hours there, half of which were spent on the phone with Apple. The good news is I can get access to my phone with proof of purchase, but this could take up to a week after submitting the receipt. Until I resolve this issue with Apple, I won’t have access to old photos and text messages. So I got a new phone (the iPhone 7 camera is the shit!) and created a new cloud to ensure this never happen again. I never really use the cloud because frankly, I don’t get the point and I don’t want my 1,768 photos on every single one of my devices since I probably don’t even want about 1,700 of them! But apparently, I used the cloud sparingly enough that my contacts were shared on my iPad, so I was able to sync my contacts from my iPad using the Verizon Content Transfer app. Thank God!
On Sunday, I proved my IOS hypothesis to be correct when I upgraded the IOS system on an old iPad (not the one my ex borrowed) and I received the same fucking activation screen asking for his password. Just like my phone, he never had anything to do with this iPad. So I had to get on the phone with Apple once again and submit proof of purchase. Now we wait…
I forgot to mention that throughout this entire debacle, I’ve sent my exboyfriend a Facebook friend request, a five page message on both Facebook messenger and text message, and left him a long-winded voicemail explaining this entire situation.
He has not responded. iLose.